The Strategic Client Offboarding Framework

GENERATE WORD OF MOUTH REFERRALS & LEGACY CLIENTS

How you say goodbye to your customer matters–and your off boarding process is just as important as your onboarding process. Inside this guide, learn my framework for saying goodbye to your clients with intention and strategy that will leave them wanting to work with you again–and referring all their friends.

STEP-BY-STEP rental revenue framework

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The easiest way to gain new clients is to work with past customers (or their friends).

But in order to do that, we need to make sure you offer a stellar (and strategic) goodbye experience.

If you feel like you just “disappear” after the wedding and never really talk to your clients again… this Playbook will help you create a better offboarding process.

If you lack client feedback or testimonials, this Playbook will solve that problem. And if you’re scared as hell to get client feedback, this Playbook will help build your confidence to ask the hard questions.

By the end of this Playbook you will:

  • Create an intention offboarding process for your business
  • Be more comfortable asking for testimonials and feedback
  • Gain valuable insights from your past clients you can use to market and improve your business
  • Develop an opportunity to create legacy clients
  • Feel confident in how you say goodbye to your customers

A SNEAK PEEK INSIDE

"As someone who felt like I had my process down, it’s evident there’s always room for improvement and I LOVE learning from you!!! "

@olivebrancheventsco

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Hi there! I’m Candice–your new tell it like it is business BFF.

I'm also a business coach, skincare junkie, and Bravo-holic living my best life on an island in the Caribbean. When I'm not binge-watching housewives or trying to keep my wrinkles at bay, you'll find me helping women in the wedding industry grow their business to new heights.

I've been mentoring wedding industry entrepreneurs for over 10 years, mostly while I was growing my renowned wedding planning & design company.

In 2019, I sold my 6-figure business so I could help you build the kind of business that you want.

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