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The Strategic Client Offboarding Framework

GENERATE WORD OF MOUTH REFERRALS & LEGACY CLIENTS

How you say goodbye to your customer matters–and your off boarding process is just as important as your onboarding process. Inside this guide, learn my framework for saying goodbye to your clients with intention and strategy that will leave them wanting to work with you again–and referring all their friends.

STEP-BY-STEP rental revenue framework

canva swipe files

30-day marketing plan

$57

$199

The easiest way to gain new clients is to work with past customers (or their friends).

But in order to do that, we need to make sure you offer a stellar (and strategic) goodbye experience.

If you feel like you just “disappear” after the wedding and never really talk to your clients again… this Playbook will help you create a better offboarding process.

If you lack client feedback or testimonials, this Playbook will solve that problem. And if you’re scared as hell to get client feedback, this Playbook will help build your confidence to ask the hard questions.

By the end of this Playbook you will:

  • Create an intention offboarding process for your business
  • Be more comfortable asking for testimonials and feedback
  • Gain valuable insights from your past clients you can use to market and improve your business
  • Develop an opportunity to create legacy clients
  • Feel confident in how you say goodbye to your customers

A SNEAK PEEK INSIDE

all our business playbooks come with:

Built in Strategy

These Playbooks have 15 years worth of strategy built into each juicy page. Skip making costly mistakes in your business and learn directly from a wedding industry OG.

Marketing Plans

When you purchase one of our Playbook items, you'll get a 30-day marketing plan for your wedding biz, including four blog post topics and a social media calendar.

Done-4-U Content

All our shop items take the guesswork of how to do something in your business. Enjoy extra perks, like plug n' play templates and swipe files.

"As someone who felt like I had my process down, it’s evident there’s always room for improvement and I LOVE learning from you!!! "

@olivebrancheventsco

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Wedding Day Staffing Formula for Wedding Planners

Cultivate the wedding day A-Team and learn how to build up your staff.

lemmie grab it!

The New Client Onboarding Experience

Kick start the first 30-days of wedding planning with this onboarding process.

I want that!

The Ultimate Guide To Wedding Design

Learn how to design high-end weddings like a badass.

give it to me!

New in the Shop!

shop bundles

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Curated Bundles for Wedding Pros

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Wedding Planner Business Start-Up Bundle

Wedding Planner Scaling Bundle

Wedding Planner Process Tune-Up Bundle

Wedding Planner Budget Bundle

Canva Templates Bundle

Wedding Planner Business Questionnaire Templates Bundle

that's me looking profesh

Hi there! I’m Candice–your new tell it like it is business BFF.

I'm also a business coach, skincare junkie, and Bravo-holic living my best life on an island in the Caribbean. When I'm not binge-watching housewives or trying to keep my wrinkles at bay, you'll find me helping women in the wedding industry grow their business to new heights.

I've been mentoring wedding industry entrepreneurs for over 10 years, mostly while I was growing my renowned wedding planning & design company.

In 2019, I sold my 6-figure business so I could help you build the kind of business that you want.

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